Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content appearing on this Web site is the property of:
4420 Live Oak Ave
Oakley, Ca 94561
Copyright © 2011-2013 FashionMommy. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2013 FashionMommy. All rights reserved.
This privacy notice discloses the privacy practices for fashionmommy.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site and how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us such as; name, address, phone and billing information via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
- Consumer Agreement
Sorry but Fashionmommy does not do any birthdays, holidays, political, religious symbols or designs, profanity, adult X-rated. You must submit a design or logo that you have permission to use and reproduce.Please note that not all of our materials are lead compliant and one should purchase these materials at their own risk.It is recommended that Hot Fix stones and studs not be used for items made for infants, toddlers, or other young children, who may be more likely to place these items in their mouths, and may present a choking hazard.
- Shipping & Delivery
- Items are shipped within 7-10 days of checkout.
- Bulk orders and some custom orders may take longer to ship.
- PLEASE NOTE: IN TRANSIT SOME STONES MAY SHIFT. We pack our transfers very tightly and safely to ensure your item arrives intact. However sometimes there are a few stones that shift. These will require you to place the stones back into place with tweezers before ironing.
- Some larger transfers will be shipped in two pieces. This is to ensure your transfer arrives intact. The two pieces will be easy to line up and iron on.
- Please email us with questions about shipping and production times.
- We do not ship items on Sat, Sun or US holidays.
- We ship Mon-Fri only.
- Orders over $200.00 we add signature confirmation.
- All items will be shipped to your Paypal account unless an email is sent to us.
- Payment is due within 7 days of auction closing.
- Items will not be shipped until funds clear.
- Production of items will not begin until payment has been made and cleared.
- Sales Tax
FashionMommy charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). FashionMommy reserves the right to change its payment procedures at any time without prior notice to you.
Non-custom items can be returned. Refunds issued only after items are received and inspected by seller. Returns are processed Mon-Fri.
Custom & personalized items are NOT returned.
Please read all terms and measurements carefully and contact us with any questions prior to placing an order to ensure satisfaction.
- Store Hours
Customer service is available as defined on the Contact Us page of this Web site.
We are open M-F 9am-5pm PST
We are closed on Sat & Sun and all national holidays